# The Right Message at the Right Time

Learn how to use Goose Email and SMS Marketing to reach the right customers, recover missed bookings, and drive repeat business with timely, automated campaigns.

###### On demand  
**SPEAKER**  
  
Irem Metin  
Chief Product Officer  
Goose

#### Watch this webinar on-demand

- **FIRST NAME**  
- **LAST NAME**  
- **EMAIL**  
- **COMPANY NAME**  
- **COMPANY WEBSITE**

## Introduction to Goose Engagement
- **00:00** - Introduction to Goose Engagement
- **03:49** - Creating Customer Segments
- **10:11** - Sending Targeted Email and SMS Broadcasts
- **17:13** - Using Automated Customer Campaigns
- **21:19** - Measuring Performance with Insights
- **26:06** - FAQ: Permissions, Messaging Types and Pricing
- **30:52** - Recap and Getting Started

### Don’t let your next booking opportunity slip away.

Goose helps you turn customer and booking data into timely, relevant messages without adding hours of manual work. Join us for a practical walkthrough of Email and SMS Marketing in Goose, built around the real customer journey of a pet care business. We’ll show you how to create useful customer segments, launch campaigns and automations that capture demand and prevent churn, and create polished communications that feel consistent with your brand.

You’ll leave with practical ideas for generating more bookings, strengthening customer relationships, and keeping your business top of mind throughout the year.

#### You will learn:
- Identify and target valuable customer segments using your Goose data
- Bring customers back with timely, relevant email and SMS campaigns
- Capture unfinished bookings with abandoned-cart automations
- Re-engage customers before they quietly disappear
- Create seasonal campaigns that generate demand during slower periods
- Build professional, mobile-friendly communications that match your brand
- Automate your marketing without making it feel automated

[Watch now](/content/webinars/email-marketing#join/index.html)

## About Goose

###### Goose is a next-generation software operating system purpose-built for pet service providers.

From online to front desk, Goose’s end-to-end pet care operating system helps you offer better customer experiences and earn more revenue per customer.

[Learn more](/content/about/index.html)