Customer Support | Goose
Personalized support, powerful results
Goose is your partner for long-term success.
Switching
When it comes to switching to Goose, we take care of all the hard stuff. We take the time to understand your business and customize Goose to work the way you need it to. From setting up your account, to transferring your historical data, our white glove service will have you up and running in no time.
Build
We build out your account based on our conversations and your website
Review
Goose schedules a call to review your setup and shows you how to manage your settings
Migrate
Goose cleans, reviews, and migrates your data so that you don't miss a beat
Train
Goose provides tailored training to anyone on the provider’s team who needs it
We have implemented this software in 6 locations and the feedback from staff at every location has been that it is very easy to learn and use. Implementing has required a single day with a few hours of training at each location and minimal follow up after.
Sean Felty | Greenlin
Dedicated Implementation Manager
We make implementation low-effort on your part. Your dedicated implementation manager will help you customize Goose to your business needs, transfer data, and provide 1:1 training.
Comprehensive Help Center
Don’t feel like talking to someone? We’ve got a full library of how-to-guides, troubleshooting tips, and answers to your most common questions.
Ongoing Support
Immediate and live support for any issues that might arise during business hours (8:30 AM - 5:30 PM CT). We’re also there if you need help during holidays or after hours.
Training for your staff
We offer free training for you and your teams so that you’re equipped to get the most value out of Goose from day one.
Book a personalized demo
We’ll focus on your pet care offerings and business needs so you know if Goose is the right fit.